- 1.1. GoKo Travels (“GoKo”) is a specialist eco-focused travel company, working with partners across the globe to deliver an exceptional travel experience to its clients. interests.
- 1.2. GoKo is bound by the European Union General Data Protection Regulation 2016/679 (GDPR) and takes the privacy of your information very seriously.
- 1.3. Under this privacy notice, GoKo is the data controller.
- 1.4. This Privacy Notice sets out your rights and applies to GoKo’s use of any personal data collected and processed by GoKo or provided by you in relation to your use of GoKo’s services.
- 1.5. GoKo may amend this Privacy Notice at any time for any reason. Terms used in this privacy notice such as; personal data, data subject, inter alia, are as defined in Data Protection Legislation.
- 2.1. GoKo may collect and process your personal data on the basis of a legitimate interest. GoKo will rely on its legitimate interests (see below) to process personal data, only when the processing is necessary with the purposes of those legitimate interests and are not overridden by the data subject’s rights, freedoms and interests.
- 2.2. GoKo has a legitimate interest in:
- 2.3. Fulfilling its contractual, commercial and legal obligations when providing its professional services to its clients.
- 2.4. Employing and managing its employees and members.
- 2.5. Developing its communications and professional relationships.
3. What Data GoKo Collect, Process and Why
- 3.1. GoKo collects and processes personal data for a variety of different reasons. Please refer to the sections set out below that apply to you.
- 3.2. Clients
- 3.3. GoKo collects data from its clients (Inc. employees/contractors of clients) in order to fulfil its contractual, commercial and legal obligations of its contracted services. To do this, GoKo collects personal data such as, your name, contact details, position, address and company details. The majority of the personal data GoKo collect would have been supplied to GoKo by you, however some data may come from external sources, such as company searches.
- 3.4. GoKo processes your personal data for the purposes of providing its professional services to you and to communicate its services in the interests of developing its professional relationships. GoKo has a ‘legitimate interest’ in processing your data for the purposes set out above.
- 3.5. GoKo will only share your data within its organisation or with third parties for the purposes of performing its contractual and legal obligations i.e. its tour operators.
- 3.6. GoKo will retain your data for as long as it has a legitimate purpose to do so and to defend itself against any legal claims. Typically, GoKo will retain client documentation/case files for 6 years. Once GoKo has no legal or commercial reasons to retain personal data, it will be securely deleted or destroyed.
- 3.7. As a client, the failure to provide your requested personal data may result in GoKo not being able to or provide its services properly or at all.
- 3.8. GoKo deploy a number of both organisational and technical measures that ensures that your data is securely stored at all times so that it cannot be lost, accidentally destroyed, misused, disclosed, or accessed by any unauthorised persons. For more information please contact DPO@themisclinicaldefence.com.
- 3.9. Corporate Partners
- 3.10. GoKo collects personal data from its corporate partners to provide its professional services and to fulfil its contractual, commercial and legal obligations of its contracted services with its clients. To do this, GoKo may collect personal data such as, your name, contact details. The majority of the personal data GoKo collects would have been supplied to GoKo by you, however some data may come from public sources i.e. websites.
- 3.11. GoKo processes your personal data for the purposes of providing its professional services to you and its clients and to communicate its services in the interests of developing its professional relationship with you. GoKo has a ‘legitimate interest’ in processing your data for the purposes set out above.
- 3.12. Your personal data will be shared within GoKo organisation and with third parties solely for the purposes of GoKo providing its professional services. Occasionally, GoKo may be required to disclose your personal data to government bodies and in exceptional circumstance, to law enforcement authorities.
- 3.13. GoKo will retain your data for as long as it has a legitimate purpose to do so and to defend itself against any legal claims. Typically, GoKo will retain case files for 6 years. Once GoKo has no legal or commercial reasons to retain your personal data, it will be securely deleted or destroyed.
- 3.14. The failure to provide your requested personal data may result in GoKo not being able to or provide its services to you or its clients properly or at all.
- 3.15. GoKo deploy a number of both organisational and technical measures that ensures that your data is securely stored at all times so that it cannot be lost, accidentally destroyed, misused, disclosed, or accessed by any unauthorised persons. For more information please contact DPO@GoKotravels.com.
- 3.16. Website Subscription/Contact Form
- 3.17. GoKo may collect personal data if you subscribe to our website or contact us with a query. GoKo may collect, your name, contact details and any personal data relating to your enquiry with us.
- 3.18. GoKo will process your personal data to confirm your subscription and/or respond to your query. Your personal data will be shared within GoKo’s organisation and third parties who provide support such as for information technology, for the purpose of processing your data. GoKo has a ‘legitimate interest’ in processing your data for the purposes set out above.
- 3.19. GoKo will retain your personal data for commercial and legal purposes and for as long as it takes to respond to your query. Once GoKo has no legal or commercial reasons to retain your personal data, it will be securely deleted or destroyed
- 3.20. GoKo deploy a number of both organisational and technical measures that ensures that your data is securely stored at all times so that it cannot be lost, accidentally destroyed, misused, disclosed, or accessed by any unauthorised persons. For more information please contact DPO@GoKotravels.com.
- 4.1. GoKo are committed to ensuring that you are able to exercise your rights in relation to your personal data. Full details are set out under Data Protection Legislation, these include for example:
- (a) The right to request access to your personal data.
- (b) The right to request erasure of data.
- (c) The right to request rectification of inaccurate/out of date data.
- (d) The right to object to and/or restrict processing.
- (e) The right to data portability.
- 4.2. For more information about your rights please visit https://ico.org.uk.
- 4.3. GoKo do not participate in automated decision-making. This is a process whereby a decision is made purely by automated means of processing data without the involvement of human intervention.
- 4.4. Similarly, GoKo do not engage with profiling a process typically associated with the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
- 5.1. If you require any further information on how GoKo collect, use or process your personal data, please contact GoKo via DPO@gokotravels.com.
- 5.2. GoKo invite you to review the GDPR provisions set out at https://gdpr-info.eu for further information (GoKo are not responsible for the content contained in external websites).
