THE PRICE OF THIS TOUR IS BASED ON 3* HOTEL ACCOMMODATION
IF YOU WISH TO STAY IN HOSTEL ACCOMMODATION (£439.72 - £490.99), PLEASE EMAIL US AT email@example.com
IF YOU WOULD PREFER FOR THIS TOUR TO INCLUDE THE MORE RELAXING CLASSIC CRUISER (£674.99 - £889.99), PLEASE ALSO EMAIL US AT firstname.lastname@example.org
>Flight info (required) (Printouts of e-tickets may be required at the border)
> Insurance info (required) (With photocopies)
>Passport (required) (With photocopies)
> Required visas or vaccination certificates (required) (With photocopies)
> Vouchers and pre-departure information (required)
Your bank will charge a fee for overseas withdrawals. USD Cash is recommended for times when ATMs are not accessible. But this shouldn't be a common problem throughout the trip. You should always have some cash with you for emergency situations but carrying only cash is a safety risk. ATM card/s and some cash is the ideal mix.
Important Notes (internal flights only)
This only applies to those who have internal flights included in the tour
1. Please provide your full name exactly as per passport at the time of booking (including any middle names listed on your passport), for internal flights and train tickets. Ticketing fees may apply for amendments to details within 45 days of departure, and in some cases you will be required to cover the cost of issuing a new ticket.
2. There may be a weight restriction on luggage for the internal flight. Each passenger is allowed to carry one checked bag with a maximum weight of 15 kg (33lbs). Additional bags or excess weight charges may apply. These charges are the responsibility of the passengers.
While it is our intention to adhere to the route described below, there is a certain amount of flexibility built into the itinerary, therefore, on occasions there may be some alternations. The itinerary is brief, as travel can be unpredictable. The information provided is general guide to the tour and region, so please note that some changes may occur in our itineraries due to inclement weather and common seasonal changes to timetables and transport routes. This can happen with little notice so please be prepared for modifications to the route.
Given the unpredictable nature of weather and travel in the tropics, we are sometimes forced to make late itinerary changes due to unexpected heavy rain and/or storms and road closures. In the event of this occurring, itinerary changes may need to be implemented after commencement of you trip. In this event, your Tour guides have full authority to change the itinerary and/or order of activities and substitute alternative destinations and activities as necessary. No refunds are available due to itinerary changes and missed activities caused by extreme weather conditions and/or road closures.
WET SEASON & CLIMATE CHANGE
Flooding is common across Vietnam during rainy season (June-December) and could also lead to landslides. Typhoons are also common during this period. During these months there may be disruptions to transport and some activities or destinations may need to be changed as a result at short notice.
CLIMATE & CLOTHING:
For the majority of the year, the temperature in Vietnam is normally warm and humid, particularly from Hoi An southward. North of here, it can be cool between late November and March. If travelling at this time it is advisable to bring some some warmer clothing, particular if in the Central Highlights or Sapa.
TET (6-9 February 2019):
Tet is Vietnam’s New Year festival which takes place in late January/early February based on the lunar calendar and is the most important celebration of the year. While this can be a fascinating time to be in Vietnam, you do need to be prepared for some businesses to be closed, tourist sites to be very busy and for transport to be packed as many Vietnamese are travelling around the country. Although we do our best to run trips during Tet as per the scheduled itinerary, it is likely that there will be some changes to transport, accommodation or order of destinations visited. Due to the high demand on tickets at this time, flights and overnight trains may on occasion need to be replaced with day buses. We will aim to communicate any known changes prior to your departure.
We don't expect any problems, and nor should you, but if for any reason you are unable to commence your trip as scheduled, as soon as possible please contact GoKo Travels or your Tour leader on the numbers provided in the contact selection of this document (bottom).
If you are unable to get in touch with your with us via the details given on our website, please refer to our emergency contact details.
You do not need to pre-booked an airport transfer, as your tour leader will collect you from outside the airport and will take you to your Starting Point hotel.
PASSPORTS & VISAS
Passports and Visas are the responsibility of the individual traveller. All countries require a valid passport (with a minimum 6 months validity) and entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality.
When obtaining your visa you should allow 3 weeks for processing with your nearest embassy or consulate, the cost is approximately US$60 to US$100. Please check with your embassy or consulate for further requirements. For many nationalities, an E-visa can not be processed if entering Vietnam at a land border. As of March 2017, a select 40 nationalities are now eligible to enter Vietnam with an E-visa at a land border.
E-visas take up to 3 days to be processed. You will need a clear electronic copy of your passport data page and passport photo, and to make a non-refundable payment as outlined on the immigration website.
Keep the customs and immigration form you receive on arrival, as you need it to complete exit formalities on departure.
Please note that while MOST countries require a Visa ahead of time for Vietnam, certain countries may be allowed entrance for 15 days with proof of exit. Please visit https://www.gov.uk/foreign-travel-advice/vietnam/entry-requirements or https://evisa.xuatnhapcanh.gov.vn for more information on the above. Additionally, you can always contact your Foreign Ministry for up to date entry/exit requirement lists.
** Note: Please ensure the name on your passport matches the name on your booking and airline tickets. Your passport details are required to complete your booking. Take a copy of the main passport pages and other important documents with you, and leave another copy at home with family or friends.
FLIGHTS & TRAVEL INSURANCE
GoKo Travels doesn't currently have the facilities to book your external/international flights. Therefore, you will have to prearrange your own flights to the required destination. We are always looking to improve our services, therefore, are planning to implement this solution as soon as possible.
Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your Tour leader/ local representative, who will take note of your insurance details and emergency contact number. We strongly recommend that the policy also covers personal liability of luggage, cancellation, curtailment and loss and personal effects. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.
When it comes to spending money on the trip, every traveller is a little different. Some prefer to spend all their money on alcohol, whille other prefer souvenirs. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier.
As currency exchange rates in Southeast Asia do fluctuate, we ask that you refer to the following website for the most up to date daily exchange rates: www.xe.com. The best way to carry your money is in debit cards, withdrawing cash in local currencies from ATM machines.
During this tour the local currency you will use is the Vietnamese Dong, however, US dollar is accepted in most large resturants and shop. If paying in USD the exchange rate will be set by the vendor, which may differ from the official exchange rate. Outside Vietnam the Dong is not as commonly accepted for exchange (except on occasion in Cambodia and Laos), so before leaving the country remember to exchange any Dong that you have left. If changing VND into US dollars, you are likely to be required to present your outbound flight ticket.
Make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't.
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra GBP£300 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved.
ACCOMMODATION, FOOD & TRANSPORT
This trip offers three different types of accomdation, dependent on your comfort levels. We offer hostel stay, 3* and 4* accomdation - the choice is yours.
All accommodation is carefully selected and will always offer free breaksfast. Note that hostels in Vietnam are some of the best in Asia
You will be paired with other people of the same genre to share a room with through the trip. If you wish to have your own room, please select the single suppliment option in the booking table.
COUPLES: Please note that due to the types of accommodation used in Vietnam, couples will likely be split into separate rooms or separate beds where we use multi-share hostels. Pending availability, couples may be able to pay extra while on tour to have their own room in some destinations.
Eating is a big part of traveling. Travelling with GoKo Travels you experience the vast array of wonderful food that is available out in the world. Only a number of meals are included in the trip price due to food alliergies or prefernece being an issue in the past. However, it is your responsibly to let us know if you have any food allergies at time of booking, so we can make arrangements accordingly.
Travellers with special dietary requirements or food allergies are required to advise us at the time of booking.If you do not inform us before departure date, it may be difficult to source special dietary requests.
You may be asked to pay for any additional food if you have not advised us of any special dietary requirements beforehand.
The below dietary can be easily catered for:.
Dairy Free (soy available )
Please bring your own staples (nuts, bars, snacks) if you require a diet differing from the above.
You will need to purchase any alcohol and other drinks separately unless otherwise highlighted in the itinerary.
All transport is included within this trip and will consist of over night buses and internal flights.
s you may well know, adventures always carry an element of danger. Our GoKo trips are not just package holidays, they are immersive experiences that go off the beaten path and push can you beyond your comfort zone. That’s what makes them awesome, and that’s why we take safety very seriously.
Different countries have their own infrastructures, laws, regulations, transport systems, cultures, political situations, climates and ecosystems so the nature of an adventure means it carries genuine risks. With this is mind, we are dedicated to ensuring all reasonable precautions are made to provide trips that are safe.
We closely monitor all the countries we travel to, keeping in regular contact with our operators and suppliers for their local knowledge and expertise.
If you have any concerns about travelling to a particular country, most governments provide their own travel advice. Here are some useful links regarding foreign travel: UK citizens; US citizens; Canadian citizens; Australian citizens. If you are not from one of the follow countries, please visit your official government advice page.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. We strongly recommend the use of a neck wallet or money belt while travelling, for the safekeeping of your passport, air tickets, travellers' cheques, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling.
Be aware that petty theft can be an issue in some Vietnamese towns and cities especially late at night. A common tactic is opportunists on motorbikes that drive by and snatch bags. Please always leave valuables and passports etc in your hotel,in safety boxes if available,and only carry with you enough cash to spend for the day. Bags should always be carried over the neck and not left to sit on your shoulder.
Saftey Advice & Scams:
As Vietnam embraces capitalism with open arms it is also falling victim to some of the problems of the West. Some parts of city centres are now a favourite hangout for pickpockets. If doing some exploring on your own carry only the necessary minimum with you and use a well-hidden money belt. Valuables, including your passport, should be left in the hotel safe - organize this at reception. There is no need to get paranoid, just be cautious.
There are a number of common credit and debit card, taxi and gambling scams in Vietnam that travellers should be aware of. See also this blog post on some other common tourist scams to avoid:
MEDICAL & HEALTH
All GoKo travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if in the opinion of our tour leader / local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, GoKo Travel reserves the right to exclude them from all or part of a trip without refund.
Please note inoculations may be required for the country visited. It is your responsibility to consult with your travel doctor for up to date medical travel information well before departure. Information should be gathered round necessary vaccinations and anti-malarial requirements before departure.
We recommend that you carry a First Aid kit and hand sanitizers / antibacterial wipes as well as any personal medical requirements. For legal reasons, our leaders and guides are prohibited from administering any type of drugs including headache tablets and antibiotics. Please ensure that you are adequately prepared.
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group guides or local representatives straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader/ local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete
If for whatever reasons, you wish to contact GoKo directly regarding changes to your scheduled trip or make a complaint while you are already on your trip, or need to contact us in cases of an emergency, please use the following details below:
Emergency Contact Number: +44 7305027666